User Experience Designer

Hi, I'm Mara, a designer based in MA. I deliver measurable design solutions for complex business challenges and empower users with intuitive interfaces.

Driving growth at

Selected Work

Optum Enterprise B2B Internal Insurance Application Redesign

Consolidated 5 fragmented systems into one unified experience, achieving 95% task completion rate and securing CEO approval for Phase 2 funding.

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J&J Global Product Information App (PoC)

Spearheaded MVP proof-of-concept for global pharmaceutical web application, achieving 95% user satisfaction and 100% NPS score, securing Phase 2 funding.

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Optum Customer-Facing Platform Redesign

Redesigned $1M consumer healthcare platform serving millions of users, achieving 40% improvement in task completion rates and addressing critical retention issues.

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Testimonials

Sarah Tautin

Director of Content Strategy and UX Team Lead at Optum Behavioral Health

"I had the privilege of working with Mara on a comprehensive and highly-complex site redesign executed within an aggressive timeframe. Despite lengthy requirements, long meetings and tight deadlines, Mara consistently turned around fresh, thoughtful designs quickly, iteratively, and collaboratively. She made everything look easy! What's more, she is a delightful, kind, funny and whip-smart colleague. I sincerely hope we have the opportunity to work together again, as she is an incredible asset to any team and every project."

Brittany Schlenk-Fernandez

Director, Experience Design (Risk Management) at Capital One

"In the Premium Audit space at The Hartford, we had a big task of taking a 1998 system to a web application for 300+ users. Mara joined our 'small but mighty' team of designers to help get us there. What I loved and enjoyed about Mara was her ability to take initiative without needing much guidance. From designing the experience and what that could be to ideating on the IA of some aspects, she was always quick to help step in and bring our team members along the way. I furtherly enjoyed helping lead Mara and do what I could to help her grow because of how much potential she has and continues to push that barrier to continuously learn."

Let's Work Together

About Mara

I am a full-stack product designer with five years of experience crafting end-to-end applications, particularly in healthcare, insurance, and fintech. Passionate about continuous learning, I actively explore new design tools and methodologies to enhance product outcomes and my skill set. From ideation and prototyping to final delivery, I take a comprehensive approach to creating user experiences that are both impactful and meaningful.

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